Privacy Policy

This privacy policy describes how Mabel's Playroom (''we'', ''our'') collects, uses and stores your personal information when you visit our website or sign up (purchase a subscription, become a member, subscribe).

Mabel's Playroom was founded in November 2020 by a mum of two who learned to love a positive way of parenting and found a love of building a connection and special bond with her children through sensory play. Mabel's Playroom is located in a small city in the Midlands, UK.

We want to thank you for choosing our service and small business to hopefully build the same connections with your children.

SECTION ONE: WHAT DATA WE COLLECT AND HOW WE USE IT

When you visit our website, we collect certain information about how you use our website, the way you interact with the website and your device. We may also collect different personal information if you contact us for customer support. The types of personal data we collect and store are IP address, location, phone number, what pages you view. When signing up (creating a membership, subscribing to our website, purchasing a membership) to Mabel's Playroom we collect your first and last name and your email address. We collect this kind of data to load the website accurately for you, to perform analytics on website usage and to analyse our website. This is disclosed for business purposes only and shared with no one besides Mabel's Playroom and our website provider. 

SECTION TWO: ORDER INFORMATION

When you make a purchase on our website we take personal information including the last 4 digits of credit card details/paypal details, name and email address. The purpose of this collection is to provide our service to you, process your payment information, for you to view our content with your personal account on Mabel's Playroom, communicate with you and provide you with information or advertising relating to our product or services. The source of collection is always collected from you directly and you manually agreeing to this. The disclosure for business purposes is shared with our website provider only. 

SECTION THREE: CUSTOMER SUPPORT INFORMATION

When you contact us for customer support, we may take personal information manually from you.

This is to provide you with:

Information and help about your account and purchase. 

Respond to your requests including complaints.

Processing payments and preventing fraud.

Helping you set up your account.

Sending you marketing messages.

If you create an account, we will store only your name and email address until you purchase a subscription and provide payment information.

We store information about you for as long as you have an account on our website and occasionally longer.

SECTION FOUR: MINORS

This website is not for use of under 18's. We do not intentionally collect personal information from under 18's and if your child has created an account with us, please contact us for account deletion.

SECTION FIVE: USING PERSONAL INFORMATION

Mabel's Playroom uses your personal information to provide our services to you, offering our content and subscriptions for sale, recommendations, special offers, processing payments and fulfilment of your order. 

SECTION SIX: CHANGES

We reserve the right to modify this privacy policy from time to time at our sole discretion. Therefore, you should review this page periodically. When we change the terms in a material manner, we will notify you that material changes have been made to the policy. Your continued use of the website or our service after any such change constitutes your acceptance of the new terms. If you do not agree to any of this policy or any future version of the privacy policy, do not use or access (or continue to access) the website or the service.

SECTION SEVEN: LINKS TO OTHER RESOURCES

The Website and Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Website and Services and to read the privacy statements of each and every resource that may collect Personal Information.

SECTION EIGHT: COOKIES

The Website and Services use "cookies" to help personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical purposes to operate the Website and Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. To learn more about cookies and how to manage them, visit internetcookies.org

SECTION NINE: INFORMATION SECURITY

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorised access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

SECTION TEN: DATA BREECH

In the event we become aware that the security of the Website and Services has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Website, send you an email.

SECTION ELEVEN: DATA PROTECTION RIGHTS UNDER GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights and Mabel's Playroom aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

  • You have the right to request access to your Personal Information that we store and have the ability to access your Personal Information.

  • You have the right to request that we correct any Personal Information you believe is inaccurate. You also have the right to request us to complete the Personal Information you believe is incomplete.

  • You have the right to request the erase your Personal Information under certain conditions of this Policy.

  • You have the right to object to our processing of your Personal Information.

  • You have the right to seek restrictions on the processing of your Personal Information. When you restrict the processing of your Personal Information, we may store it but will not process it further.

  • You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

  • You also have the right to withdraw your consent at any time where Mabel's Playroom relied on your consent to process your Personal Information.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

SECTION TWELVE: ACCEPTANCE OF THIS POLICY

You acknowledge that you have read this policy and agree to all its terms and conditions. By accessing and using the website and services you agree to be bound by this policy. If you do not agree to abide by the terms of this policy, you are not authorised to access or use the website and services.

 

 

 

CONTACT

If you have any queries or questions please don't hesitate to contact us via email (contact@mabelsplayroom.co.uk).